Yes, we are pleased to confirm that our establishment offers wheelchair-accessible rooms. Please note, however, that the booking of these rooms is subject to their availability at the time of your reservation.

Early check-in is available for a small fee and is depending on room availability. We recommend informing us of your early check-in request in advance, so we can do our best to accommodate your needs.

Yes, smoking is strictly prohibited in all our rooms.

Reservation changes are subject to availability and vary depending on the season and current bookings. For detailed information and to discuss your specific needs, please contact us at [email protected].

Yes, we provide laundry service. It will be delivered back to your room within a minimum of 24 hours. For an express service that returns your laundry within 12 hours, an additional charge of 50% will be applied.

Yes, internet is available and free of charge.

Yes, we offer a diverse array of excursion options throughout the island. For detailed information on the available excursions and their prices, please send us an email.

Unfortunately, we are unable to accommodate pets at our facility out of consideration for other guests.

Yes, in our Masai room category, we offer rooms that feature separate bath and toilet facilities.

We have wheelchairs available for our guests’ use. However, due to limited availability, we recommend booking a wheelchair in advance to ensure availability during your stay.

To celebrate an anniversary, we can arrange several special touches upon request. This includes a cake, flowers, champagne (additional fee applies), special room decoration, and exclusive dining experiences at our Meza Moja (One Table) restaurant, which is specially designed for weddings and anniversaries.

Room amenities include a Television, Telephone, Mini-bar, and more. Bath amenities comprise a hair dryer, toiletries, towels, and other essentials. Additionally, we offer a range of items for rental to enhance your stay.

Yes, our Kijiji and Masai restaurants are wheelchair accessible, ensuring convenience for all our guests.

Yes, our hotel features the Osis Spa, which boasts a stunning sea view and is a highlight of our amenities.

Yes, we have a conference venue equipped to cater to various business needs and events.

Guests with allergies are encouraged to inform our staff in advance. We strive to accommodate your dietary needs and ensure a safe and enjoyable dining experience.

Yes, we maintain a dress code in our restaurants. Guests are requested to refrain from wearing swimming costumes and walking barefoot while dining.

Yes, we provide foreign currency exchange services at our bureau of change for the convenience of our guests.

Parking at our facility is completely free of charge.

Yes, we can assist with arranging a rental car for you. Please contact our front office for more details and to arrange this service.

Absolutely, our hotel is renowned for hosting fantastic weddings. We also offer special packages for honeymooners.

We have a Playground specifically for our young guests. Additionally, we provide a babysitting service upon request.

Our sports facilities include a gymnasium, beach volleyball, tennis, table tennis, soccer, pétanque, and a pool table among other things, catering to a variety of interests and fitness levels.

Yes, we have a diverse weekly animation program that includes performances by Masai dancers, live bands, acrobat shows, and much more.

We do not have baby carriages available for borrowing, but we are pleased to offer baby chairs in our restaurants for your convenience. Additionally, we can provide a baby cot for your room upon request to ensure a comfortable stay for you and your little one.

All our restaurants and bars are designed to be children-friendly, ensuring a comfortable and enjoyable experience for families with children.